Privacy Policy

How we collect, use, and protect your personal information.

Last updated: January 1, 2025

1. Introduction

Belasoft Solutions Ltd ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, company name.
  • Usage Data: IP address, browser type, pages visited, time spent on pages.
  • Communications: Messages you send us via the contact form or email.
  • Newsletter subscriptions: Email addresses provided when subscribing to our newsletter.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Send you our newsletter (only with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraudulent or abusive activity
  • Analyse website traffic and usage patterns

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: Where you have given explicit consent (e.g., newsletter subscription)
  • Legitimate Interests: For analytics, security, and service improvement
  • Contract: To perform obligations under contracts with clients
  • Legal Obligation: Where required by law

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data with:

  • Service Providers: Trusted third-party vendors who assist in operating our website (e.g., hosting, email delivery) under strict confidentiality agreements
  • Legal Authorities: When required by law, court order, or government regulation
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Contact form submissions are typically retained for 3 years. Newsletter subscriptions are retained until you unsubscribe.

7. Cookies

Our website uses cookies to enhance your browsing experience. These include:

  • Essential Cookies: Required for the website to function (session management)
  • Analytics Cookies: Help us understand how visitors use the site (e.g., Google Analytics)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request that we limit processing of your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@belasoftsolutions.com.

9. Data Security

We implement appropriate technical and organisational security measures to protect your personal data, including:

  • SSL/TLS encryption for data in transit
  • Bcrypt hashing for stored passwords
  • Regular security audits and vulnerability assessments
  • Access controls limiting data access to authorised personnel only
  • Activity logging for security monitoring

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their respective privacy policies.

11. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this page regularly.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: