Terms of Service

The terms and conditions governing use of our website and services.

Last updated: January 1, 2025

1. Agreement to Terms

By accessing or using the website of Belasoft Solutions Ltd ("Company", "we", "us", "our") or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

Belasoft Solutions Ltd provides technology services including software development, AI solutions, IoT installation, cloud infrastructure, cybersecurity, and IT consulting. Specific terms for contracted services are governed by separate client agreements signed at project commencement.

3. Use of Website

You agree to use our website only for lawful purposes and in accordance with these terms. You must not:

  • Use the website in any way that violates applicable local, national, or international laws
  • Transmit unsolicited advertising or promotional material (spam)
  • Attempt to gain unauthorised access to any part of the website or its related systems
  • Engage in any conduct that restricts or inhibits anyone's use of the website
  • Use automated tools to scrape, crawl, or harvest data from the website without permission
  • Introduce malware, viruses, or other malicious code

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the intellectual property of Belasoft Solutions Ltd and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

5. Client Work and Deliverables

Intellectual property created under client contracts is governed by the terms of those contracts. Unless otherwise agreed in writing, custom software and solutions developed for clients become the property of the client upon full payment. Belasoft Solutions retains the right to display project work in our portfolio unless explicitly prohibited by the client.

6. Confidentiality

We treat all client information as strictly confidential. We will not disclose your business information, technical requirements, or project details to third parties without your consent, except as required by law.

7. Disclaimers

Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses. We make no warranty regarding the accuracy or completeness of information on this website.

8. Limitation of Liability

To the fullest extent permitted by law, Belasoft Solutions Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, our website. Our total liability for any claim related to our services shall not exceed the fees paid by you for the specific service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Belasoft Solutions Ltd, its officers, directors, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your use of the website, violation of these terms, or infringement of any third-party rights.

10. Third-Party Services

We may integrate third-party services (e.g., payment processors, analytics, cloud providers) in our solutions. These services are governed by their own terms of service and privacy policies. We are not responsible for third-party services beyond our contractual obligations.

11. Payment Terms

Payment terms for services are established in individual client contracts. Unless otherwise agreed:

  • An initial deposit of 50% is required before project commencement
  • The remaining balance is due upon project completion and delivery
  • Late payments may attract interest charges as specified in the client agreement

12. Termination

We reserve the right to terminate or suspend access to our website or services at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to other users, us, third parties, or for any other reason.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Kenya. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.

14. Dispute Resolution

In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation. If negotiation fails within 30 days, disputes shall be resolved through binding arbitration in Nairobi, Kenya, in accordance with the Arbitration Act of Kenya.

15. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes your acceptance of the new terms.

16. Contact Information

For questions about these Terms of Service, please contact us: